FAQs

What are the shipping charges?

Standard shipping is £4.95 (with Age Verification Delivery).
2 to 4 business days; delivery is from Monday to Friday.

Next Business Day Delivery is $6.95.
1 to 2 Working Days – Monday through Saturday delivery.

For same-day processing, orders must be received by 12:00 PM (GMT).

Do you ship on weekends?

No, we do not ship on weekends.
Friday orders placed after 12 p.m. will ship the following Monday.

How can I return a product?

If the product you bought doesn’t work for you for some reason. Return it (at your own cost) for a full refund.

  • You must report damaged orders within 1 business day after delivery. We’ll replace it.
  • The warranty doesn’t cover visible damage or wear & tear. Such items will be returned to sender and shipping charges billed.
  • After 14 days, returns are reimbursed. Once returns are processed, we’ll reimburse you.
  • Visit our Terms & Conditions page for details on our return policy.

Do I need to register to place an order?

We recommend registering with us if you plan to shop again. This will make shopping easier for the next time.

This gives you

  • The facility to view order history
  • To speed up age verification, upload your ID. This speeds up order processing.
  • Specials. Since you’ve been faithful, we should return the favor. By enrolling, you’ll receive unique offers, discounts, and promotions.
  • We may need to liquidate stock to create room for new goods. To clear space, we host a “FireSale.” Only registered clients will get email discounts.
  • You can checkout as a guest without creating an account. Following the checkout procedures is quick.

What are age-verified deliveries?

In October 2017, the UK government consulted on changes to legislation to prohibit the sale of blades and corrosive chemicals due to an uptick in knife and acid assaults. The revised Offensive Weapons law gained Royal Assent on May 16, 2019.

The Offensive Weapons Act 2019 (OWA) takes effect in 2022. From this date, couriers cannot deliver age-restricted products without Age Verification (‘AV’).

Under the OWA, if an item is offered online, the seller must check the buyer’s age and guarantee bladed objects are not sent to a minor.

How can I prove my age?

  • We first check your age on the Electoral Role. If you’re not registered to vote, we’ll ask for your ID.
  • Couriers only accept a valid passport or driver’s license. If given to a neighbour, they must also provide ID (Passport or Driving License).

Can I cancel my order?

Yes, you have the option to cancel your order. Please send an email to info@aaenterprises.co.uk with your complete name, order number, and cancellation reason.

If you want to return unused and unopened products, please contact us at info@aaenterprises.co.uk for further information on this scenario.

Can I only pay with PayPal to place order?

No, all online orders are handled automatically by the PayPal payment channel. You will be offered the option of paying with a PayPal account or a credit/debit card when placing your order.

Do we ship outside UK?

No, we do not ship outside the UK currently.

Will I get any tracking number?

All orders are dispatched using a tracked delivery service. Once your product has been shipped, you will receive an email with your tracking number from the courier.

Do you offer any discounts?

We often offer discounts on many products, in correspondence with some event of a special day in UK.

Office Hours

Mon - Fri: 09:00 a.m. - 04:00 p.m.
Saturday: 09:00 a.m. - 02:00 p.m.
Sunday: 09:00 a.m. - 12:00 p.m.

You must be over 18 to purchase this item and will be required to show ID to the courier to receive your delivery.

Account Number: 81695136
Branch Sort Code: 51-70-32
National Westminster Bank Plc
MR. SHAUKAT HUSSAIN
T/A AA ENTERPRISES

AA © 2022 | All Rights Reserved. Design & Developed by Ark IT Services

AA © 2022 | All Rights Reserved. Design & Developed by Ark IT Services

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